Today we’re going to talk about power steering service in Placentia. If you took an informal poll around Placentia you’d probably find that most have never heard of power steering service. That’s not surprising. Even though power steering is standard on every vehicle, most people in Placentia aren’t aware that it needs periodic service.
If you’re younger than a certain age, you’ve probably never driven a car or truck without power steering. To get an idea of the difference; if you’ve ever cut a board with a hand saw, you know it’s a lot of work. Using a power saw is easy-peasy by comparison.
Without power steering, your arms have to do all the work to steer the wheels, and that’s hard, especially around downtown Placentia. That’s why old cars had such big steering wheels; to get enough leverage to steer.
Most vehicles in Placentia have a hydraulic power steering system. The serpentine belt from the engine powers a pump. The pump pressurizes the power steering fluid. This actuates a hydraulic cylinder that provides power to help steer.
Some vehicles in Placentia use an electric pump to pressurize the fluid rather than a belt driven pump. We’re also seeing vehicles with electric motors providing the power assist, not using power steering fluid at all. We’ll see a lot more electric systems as more hybrids and electric vehicles hit the market.
At least for now, the vast majority of power steering systems use power steering fluid that needs to be serviced. The fluid needs to be changed for a couple of reasons. For one, it attracts moisture. Water has different hydraulic qualities than power steering fluid, and that makes a difference in steering performance. Water is also corrosive and can damage power steering components. The fluid also just gets dirty and needs to be changed. Removing the old fluid and flushing out the system gets rid of dirt and deposits. The clean, fresh fluid lubricates and provides better corrosion protection.
So ask your Placentia service advisor at Exclusive Motors or check your owner’s manual to see when power steering service is recommended. It’ll extend the life of your power steering components.
All pilots have checklists for every aspect of flying. They always use their checklists even if they only have two steps on them. They do this simply because a checklist is a great way to not forget important steps. It is also how you can assure a predictable outcome.
That is why Anaheim Hills and Anaheim automotive service centers have procedural standards for each service they perform. Technicians are trained step by step. And they perform the procedures step by step, the same way each time. By training to procedural standards, centers can assure a quality outcome. The job is done right every time and you are happy with how your car performs.
Each company trains its technicians to standards. The industry as a whole is very committed to standards of excellence and encourages individual service center operators to apply them to every vehicle they service.
An example is how service technicians grade problems and communicate their recommendations. If a technician tells you that a repair or replacement is required it must meet the following criteria:
The part no longer performs its intended purpose
The part does not meet a design specification
The part is missing
The technician may suggest repair or replacement if:
The part is close to the end of its useful life – just above discard specifications or likely to fail soon
To address a customer need or request – like for better ride or increased performance
To comply with maintenance recommended by the vehicle’s manufacturer
Based on the technician’s informed experience
Here are some examples:
An exhaust pipe has rusted through and is leaking. Replacement is required because the part has failed. If the pipe were rusted, corroded or weak, but not leaking, the technician may suggest it be replaced because it is near the end of its useful life and replacing it now may be more convenient for the customer.
Suppose a customer wants to improve his car’s handling, but his shocks haven’t failed. The technician may suggest replacement of the shocks to satisfy the customer’s wishes.
Under these guidelines the service center must refuse partial service of a required repair if the repair creates or continues an unsafe condition. Let’s say a customer has a cracked brake rotor. This is a dangerous condition that must be repaired. If the customer does not want to replace the rotor, but instead just wants new brake pads installed, the shop must ethically refuse the partial repair. That can be an upsetting conversation, but understanding that service centers operate under service standards and procedures is comforting. You want your service to be done right and to have confidence in your technician’s recommendations.
The automotive service industry and Exclusive Motors want the best for you and for you to keep coming back. AutoNetTV is committed to providing automotive maintenance information to help you be confident in your service decisions.
People from Placentia California love their cars. And nothing goes with cars better than a California road trip. Freedom from daily schedules, new sights and the open road – it’s great! But there’s nothing like car trouble to bring the fun to a grinding halt.
Now you can’t always avoid problems, but you can take steps to reduce the probability of getting sidelined on your trip.
Heading out on a California road trip? Stop by Exclusive Motors before you head out to make sure everything is in good repair. 1961 E Miraloma Ave # A, Placentia, California 92870 Call us at (714) 795-3065
Let’s look at some of the auto maintenance related problems you might encounter on a road trip and what you might do to avoid them.
It all starts with a thorough trip inspection by your Placentia California service professionals at Exclusive Motors. Let’s talk about some of the items on the trip inspection checklist.
The most common vehicle component to fail is the tires. Of course, you can’t always avoid a road hazard that leads to a flat, but you may be able to head off some maintenance-connected tire problems.
A good tire inspection will start with looking over the condition of the tire itself. Are there signs of uneven tire wear? Are the tires properly inflated? Is the tread worn to the point that the tire should be replaced? The answers to these questions may lead to a recommendation to balance or rotate your tires. It may also be time to have an alignment service.
Your brakes should be inspected for function as well as to determine how much life is left in your brake pads. You’ll also want to know if it’s time to service your brake fluid. Over time water and contaminants make their way into your brake fluid and the system needs to be flushed, cleaned and filled with fresh fluid.
While looking under your car, your Placentia auto technician should also inspect your suspension system for worn or damaged parts. If you need new shocks or struts, you’ll really notice the difference on your trip once you have them replaced.
Now the second most common vehicle failure is the cooling system. It may be time for a coolant exchange or flush. These services remove old fluid that has become corrosive and replaces it with fresh, clean fluid that restores the effectiveness of your cooling system.
The cooling system inspection will reveal leaks and weakened hoses. Replacing worn parts, like the radiator cap or water pump may be indicated. Even though cooling system failure is fairly common, it’s easy and relatively inexpensive to prevent with proper maintenance.
Another thing people often overlook their transmission service. This is very important before a road trip because transmission problems tend to take some time and money to get fixed. Not the way you want to spend your vacation.
Your technician will inspect your belts to see if they should be replaced. A failed belt is at best an inconvenience. He’ll also give your exhaust system the once over to make sure there aren’t any dangerous leaks that could harm you and your passengers.
Of course, there are the usual things as well. An oil change, engine air filter, fuel system cleaning, a tune up. If you need any of these things, get them done today at Exclusive Motors – the improved fuel economy will be appreciated on your road trip.
If your heater or air conditioning isn’t working as well as you’d like, let your Placentia California service consultant know at Exclusive Motors.
Some important items that are often overlooked are power steering service, differential service and timing belt replacement. If these things don’t ring a bell, have your service consultant check to see if they’re due.
Now while you’re out seeing the sights, you’ll want to make sure you can see the sights. Replace your windshield wipers if they aren’t working well. And don’t forget your headlamps. They gradually lose their brightness and you don’t even realize it. Many people replace their lamps once or twice a year.
All the items mentioned are part of any good vehicle maintenance plan. These are things that you want to take care of anyway, but they all come into focus as you plan for your trip. They’ll always save you money in the long run and may prevent inconvenient delays on your trip. After all, you wouldn’t want to miss the world’s largest ball of string, would you?
The government mandates a lot of equipment on cars in Placentia California: emission devices and control computers, safety equipment like airbags and crash worthiness requirements. All of this is great for the Placentia California motoring public, but it does add quite a bit to the price of a new car.
Because new cars are more expensive, people in the Yorba Linda area are driving their old cars longer. The average car is now over nine years old. Two thirds of vehicles on the road in Yorba Linda have more than 75,000 miles. As cars age, their performance drops, they have difficulty idling for long periods and are more sensitive to weather extremes. Fortunately today’s cars are up to the challenge – but they need a little help to keep on goin’.
Give Exclusive Motors a call to schedule your next maintenance. 1961 E Miraloma Ave # A Placentia, California 92870 (714) 795-3065
Some owner’s manuals don’t specify service requirements at higher mileage. That doesn’t mean it doesn’t have to be done. In fact, it’s more important than ever to stay on top of routine maintenance for cars with more than 75,000 miles.
First, just extend regular service intervals out: for instance a service that’s recommended every 15,000 miles should be performed at 15,000, 30,000, 45,000 and 60,000 miles, and so on. Because of the additional stress older engines experience, the severe service maintenance schedule is more appropriate than the regular schedule – ask your service advisor. Watch for leaks – seals and gaskets dry out over time and don’t hold the fluids as well as they used to.
It’s also time to make sure you have a good Placentia California technician. There are some services and replacements that are scheduled after you put on some clicks, like timing belts, valve train adjustments, suspension, anti-lock brake service, air bags, etc. And unexpected repairs down the road are just par for the course. Check for unusual sounds, smells or the way your car feels. These could be hints that trouble’s brewing. Better to catch it early before it turns into a costly repair.
And a regular wash and wax will help maintain your car’s appearance. One of the things you can do to really help your high mileage vehicle is to begin using high mileage formulation fluids. There are special engine oils, coolants, and transmission and power steering fluids that are formulated for cars that have a few clicks on the old odometer.
High mileage oil is designed to condition seals and gaskets, reduce wear and avoid premature burn off. Older engines are dirtier inside – and dirty engines contaminate their oil faster. High mileage oil has special additives that clean the engine, removing sludge deposits over time. The result is less stress on the engine, better fuel economy and excellent wear protection.
Studies have even shown that using high mileage fluids early will actually prevent some of the problems of high mileage vehicles. So once you hit around 50,000 miles, consider stepping up to high mileage formulations. High mileage fluids cost a bit more than standard fluids because of the additional additives, but they can be worth their weight in gold in terms of preventing repair costs down the road. It does cost more to properly maintain a higher mileage vehicle – but it’s way cheaper than a new car payment!
You may have found yourself in the following situation: You go to get your oil changed and the service adviser at Exclusive Motors recommends you get a new engine air filter. You say yes, but because you didn’t know what an air filter is or what it does, but you were too embarrassed to ask.
First of all, you did the right thing by getting a new one. And, you should never be too embarrassed to ask for more information from any of our Exclusive Motors staff. It’s your money and you have a right to understand what you’re paying for.
Let’s review what an air filter does:
Air is the focus of this discussion. What is the air like outside in Placentia right now? Can you see any smog? Is it full of pollen? How about dust? Anyone in California with hay fever can tell you that there’s plenty in the air that you can’t see. Well, it’s the engine air filter’s job to clean that air before it goes into your engine, to mix with the fuel and be burned. Without an engine air filter, the inside of your engine would be extremely dirty from all the gunk that was burned in the cylinders.
Exclusive Motors 1961 E Miraloma Ave # A Placentia, California 92870 (714) 795-3065
In fact, for every gallon of gas you burn, your engine needs 12,000 gallons of air. That little filter does a very big job. It’s no wonder that the air filter gets dirty and needs to be replaced. Think about a vacuum cleaner. When the bag gets full of dust and dirt, the vacuum doesn’t clean as well. It can’t move enough air to create good suction. A clogged engine air filter is the same way – the engine can’t get enough air to burn the fuel efficiently. That means less power and wasted gas.
That’s why your manufacturer has recommended that you change your filter at regular intervals. Of course the conditions you drive in will affect how quickly the filter gets dirty. If you drive where it’s very dusty or where there’s lots of pollen or pollution, you may need to change the filter sooner. The filter is easy to check visually, so your service technician can quickly make the call. He might recommend immediate replacement, or simply let you know that it is getting close and that you’ll need to replace it soon – like at your next oil change.
Because a severely dirty air filter hurts your fuel economy, many people find that a new air filter pays for itself in gas savings before the next oil change. They also make premium air filters that have been proven to increase your horsepower and torque. If more power is important to you, a high performance air filter is some of the cheapest horsepower you can buy.
The better your car breathes, the better it runs – kind of like people. And don’t worry – if you have a question or don’t understand a recommendation just ask.
People near Placentia California often ask Exclusive Motors how often they should have a particular service done. It’s a great thing to ask. You can look at your owner’s manual, or have your Placentia California service advisor at Exclusive Motors look up your vehicle in a service database. What you find is often a surprise to people – there are actually two service schedules.
One is the regular schedule and the other is the severe service schedule. Service intervals are shorter on the severe service schedule. When asked, most folks in Placentia California will say that their driving is normal and that the ‘regular’ schedule probably applies to them. ‘Severe service’ sounds pretty extreme – ‘I don’t drive like that’.
Well, here is what the manufacturers say constitutes severe driving conditions; you can draw your own conclusions.
Most of your trips are less than four miles.
Most of your trips are less than ten miles and outside temperatures are below freezing.
The engine is at low speed most of the time – not on the highway. You operate your vehicle in dusty areas.
You regularly tow a trailer or carry heavy loads.
Drive with a car-top carrier.
Stop and go driving.
Driving in very hot or very cold weather.
If that’s severe driving, what constitutes regular driving? Well, it would look something like this: I live somewhere with moderate temperatures all year round – I’m thinking San Diego here. And I live close to a freeway on-ramp. Everywhere I need to go is right off the freeway, at least four miles from my home. I can drive at a steady 60 miles per hour when I’m on the freeway.
I don’t know about you, but that doesn’t sound like my normal driving. It sounds more like ideal conditions. I live where it gets hot in the summer and cold in the winter. I run short errands around Placentia. Occasionally we load up for family trips.
For me, normal driving includes elements of severe service driving. So here’s what I tell people: think about how you drive, where you live, where you go and what you are expecting to with your vehicle in the near future.
Picture a line with ‘regular’ on one end and ‘severe’ on the other, and make a judgment on where you fall. If your regular oil change recommendation is 5,000 miles and the severe service recommendation is 3,000 – when should you change your oil? For me, it’s closer to 3,000 miles. For my wife, it’s closer to 5,000 miles. Your Placentia California auto service advisor at Exclusive Motors will be happy to have this discussion with you and help you sort it out.
Just a quick word on why severe service intervals are shorter. One has to do with heat. That can either be external heat from the weather or engine and transmission heat from stop and go driving or working extra hard moving heavy loads or towing. The heat causes the fluids like oil and transmission fluid to break down more quickly and then they aren’t as effective.
Another factor is water. Moisture naturally collects in fluids as they cool. In your motor oil, for example, if you don’t drive long enough for the oil to fully heat up, the water won’t evaporate. Water in the oil can lead to the buildup of damaging sludge.
If you live where the air is dusty or polluted, fluids will become contaminated and filters will get dirtier more quickly.
So make an honest evaluation of your driving conditions. You’ve made the commitment to take care of your vehicles, so it only makes sense to follow the right schedule.
Let me start by saying that your wheel bearings keep the wheels on your vehicle. Did that get your attention? In this article we’ll discuss more about wheel bearings and how you can keep them doing their very important job while you drive around Anaheim Hills California.
Come see us at: 1961 E Miraloma Ave # A Placentia, California 92870
Wheel bearings are pretty simple parts. They’re made of high quality steel and are engineered to last 100,000 miles or more if properly cared for. The bearings do two very important jobs: First they allow the wheel to freely rotate with as little friction as possible. Second, they support the weight of the vehicle. For example, if your car weighs 3,600 pounds, each wheel has to support approximately 900 pounds. That’s a lot of heavy lifting over many, many thousands of miles.
Even though wheel bearings are relatively simple, they need to be in near perfect condition to do their job. The bearings are packed with heavy grease to lubricate and protect them. A seal keeps the grease in and water and dirt out. It’s when the seal starts to leak that problems begin. The grease can become contaminated; causing the wheel bearings to overheat and ultimately fail.
The first sign that your wheel bearings are in trouble is an unusual noise coming from a wheel. It could be a chirping, growling, rumbling or a cyclic sound. The noise could get louder or even disappear at certain speeds. Your technician at Exclusive Motors can inspect for bearing wear by lifting the vehicle and checking for play in the wheel.
Now some wheel bearing assemblies are factory sealed. That means that they cannot be serviced – they can only be replaced. Those that aren’t sealed can be serviced on schedule. The bearings are removed, cleaned and inspected. If the bearings are still good, they’re re-installed – if not, they’re replaced. They are then packed in grease and a new seal is installed.
If your vehicle has a factory sealed wheel bearing assembly, the entire assembly needs to be replaced when trouble arises. Unfortunately, the parts are pretty pricy – but they usually last about 150,000 miles as long as the seals hold up.
Now, even a good seal cannot keep out water that’s exerting pressure on the seal. So if you’ve driven through hub deep water your bearings should be cleaned and repacked if they’re serviceable. If you have factory sealed bearings, you just need to watch for signs of premature failure.
If your wheel bearings can be serviced, your owner’s manual will recommend an interval, usually around 30,000 miles.
Now, if you have any sort of trailer, don’t forget its wheel bearings. They probably need to be serviced even more frequently. This is especially true for boat trailers that are used to launch the boat by backing it into the water. These should be serviced every year, usually at the end of the season so that the bearings don’t have the opportunity to sit and rust all winter.
So what happens if wheel bearings fail? Well, the wheel can literally fall off the vehicle. I don’t need to tell you how bad that could be. So check with your service advisor at Exclusive Motors and see if your vehicle’s wheel bearings can be serviced and when it’s recommended. Listen for warning signs. If you’ve been fording streams or puddle surfing after rainstorms, be especially vigilant.
Come by Exclusive Motors for a wheel bearing inspection, or for Factory Scheduled Maintenance. Call for an appointment at (714) 795-3065
You may know that all 2008 model year and newer cars, mini-vans and light trucks in Placentia come with a tire pressure monitoring system. Many slightly older vehicles around Placentia have these systems as well. A tire pressure monitoring system – called TPMS – consists of sensors on each wheel that measure tire pressure.
If tire pressure drops 25 percent below the manufacturer’s recommended pressure, the sensor sends a signal to a monitoring unit that causes a warning to light up on the dashboard. When you see the warning light, you know it’s time to put some air in your tires.
There are many benefits to driving with properly inflated tires around Placentia. First is cost savings. Running at the correct air pressure improves fuel economy. Driving on under-inflated tires is like driving through sand – it drags down your fuel economy. You’ll also see longer, more even tread wear so your tires’ll last longer.
Another important benefit of properly inflated tires is increased safety. Under-inflated tires become hotter and that heat can actually lead to tire failure – possibly resulting in an accident. Your car and the tires themselves will just perform better and more safely around Placentia with properly inflated tires.
Local Placentia consumer groups, law-makers and vehicle manufacturers advocate TPMS systems hoping that they will save lives, property damage and inconvenience. While you can’t put a value on saving a life, we keep in mind that TPMS systems will carry a cost.
The systems themselves are added into the price of the car. The batteries in the sensors will have to be replaced from time to time. Parts will break and need to be replaced. In colder climates around California, ice and salt are frequent causes of failure.
In addition, there are other behind-the-scenes costs to be aware of. Every time a tire is replaced, repaired, rotated or balanced, the tire technician has to deal with the TPMS system.
Your service center (Exclusive Motors) must purchase equipment used to scan and reactivate the TPMS system after every tire service. Because older tire change equipment can damage TPMS sensors, your service center may need to buy expensive, new tire changers.
Since there is no uniformity among manufacturers, technicians need to be trained on several TPMS systems. These behind-the-scenes costs are very real to your service center.
That’s why they are anxious for you to understand the financial impact of TPMS systems. In the past, they’ve been able to quickly and cheaply provide tire services, and then pass the low cost on to you as an expression of their good will. But now even these simple jobs will take much longer.
Sensors will need to be removed and reinstalled. Even a tire rotation will require that the monitor be reprogrammed to the new location of each tire. When a car battery is disconnected, the TPMS system will need to be reprogrammed.
So when you start so see the cost of tire changes, flat repairs and rotations going up, please keep in mind that it’s because of this new safety equipment. Exclusive Motors just wants to keep you safely on the road – and we’re committed to do so at a fair price.
It’s important to remember that the TPMS warning only comes on when a tire is severely under-inflated. You’ll still want to check your tire pressure on a regular basis. At every fill-up is best, but you should check pressure at least once a month. Here’s wishing you safe travels.
Contact Exclusive Motors for more information about Tire Pressure Management Systems.
One might say the most challenging part of being an automotive service technician at Exclusive Motors in Placentia California is diagnosing a problem before it can be fixed.
Cars are made up of a bunch of complex systems. There usually could be a number of reasons for any given symptom. So it’s challenging to track down the actual cause of the problem. And it can be frustrating for the vehicle owner because it can take time and money to get to the bottom of a problem. If it’s not something obvious, it’s easy for the customer to focus on the fixing and not the diagnosing.
Let us introduce you to something we’ll call Customer Detective Work – that is helping your Placentia California technician find clues to what’s wrong.
We start with the detective basics: What, Where and When. Play along with me. You come in to Exclusive Motors and your car is making a funny sound.
Q: Where’s the sound?
A: Around the right front wheel.
Q: What kind of sound?
A: Kind of a clunk, clunk sound.
Q: When do you hear the sound?
A: When I turn and accelerate.
Q: Right and left? Forwards and back?…
Do you see where we’re going? You’re gathering additional information to help your Placentia California technician know where to start. Based on your car and the tech’s experience, he’ll know where to look and can start with the obvious suspects.
You can see how that would be more helpful than dropping the car off with a note that says “making a funny noise”.
When you think you need to bring a vehicle in, make some notes about the problem. Rather than just saying “it’s leaking”, tell the tech the color of the fluid, and approximately where under the car you see the puddle.
Things like ‘the car is stalling or sputtering’ are often very hard to diagnose because they’re intermittent. They may not happen every time you drive and usually aren’t happening when you actually bring the car in. So, it is a big help for you to describe what’s happening in as much detail as possible.
Your Placentia California technician at Exclusive Motors will need to be able to duplicate the problem if possible so he needs to know details, like ‘it stalls after it’s been driven for about 20 minutes and I go over 50 miles an hour’.
If the tech can experience the problem personally, he’s better able to make a diagnosis and repair. And, then test to see if the repair solved the problem.
When all of your vehicle’s wheels are lined up exactly with each other, your wheels are in alignment. Hitting a road hazard or even just the normal bumps and bounces of everyday driving in Placentia can cause your Mercedes – Lexus’s wheels to be out of alignment.
Driving for an extended time in Placentia when your wheels are out of alignment results in uneven tire wear. This is dangerous … and expensive. Worst case scenario, you have a blowout on a crowded California freeway. It can also cause premature wear to your suspension system, which can be really expensive to repair. At the very least, you may have to replace your tires years too early.
Here are some alignment basics from Exclusive Motors:
The first adjustment is called toe or do the wheels point in towards each other or away from each other at the front of the tire. The next adjustment is called camber or do the wheels tip in or out at the top. And finally, there is castor. Castor measures the angle where the front axles attach to the vehicle.
The ideal alignment for your Mercedes – Lexus was designed by its engineers. Alignment service at Exclusive Motors starts with an inspection of the steering and suspension – to see if anything’s bent or broken. Then your Friendly Exclusive Motors technician will look at tire condition.
From there, the Mercedes – Lexus is put on an alignment rack and an initial alignment reading is taken. The wheels are then aligned to Mercedes – Lexus manufacturers’s specifications.
Your Mercedes – Lexus owner’s manual probably has a recommendation for how often your alignment should be checked – usually every couple of years. If you suspect an alignment problem, get it checked at Exclusive Motors before you suffer expensive tire or suspension damage.