Archive for July 5, 2011

Power Steering Service Near Yorba Linda

For most of us living in the Yorba Linda area, it is hard to remember life without power steering – cranking those great big steering wheels? It was a pretty good workout. Now power steering is standard. The heart of any power steering system is its pump. The pump pressurizes the power steering fluid that provides assist for steering. Most pumps are driven by a belt that is run by the engine – a few are electrically powered. A high-pressure hose passes fluid from the pump to the steering gear. A low pressure hose returns the fluid back to the pump.

These hoses can develop leaks, so it is a good idea to inspect them at every oil change. Low fluid can damage the power steering pump. That is why fluid level is on the checklist for a full-service oil change. The fluid needs to be compatible with the hoses and seals, so check your owners’ manual for the right type – or just ask your service technician at Exclusive Motors.

The fluid cleans, cools and lubricates the power steering system. It breaks down as the years go by and collects unwanted moisture, so it needs to be replaced from time to time. Many manufacturers specify power steering service intervals. Unfortunately, this important service is sometimes left off the maintenance schedule for many of us in Yorba Linda. So, when in doubt, every 25,000 miles/40,000 km or two years is a good fallback. Your Exclusive Motors service center in Yorba Linda will use a detergent to clean the system, flush out the old fluid and replace it with the good stuff.

Here are some warning signs of trouble with your power steering: It’s harder to turn the wheel, there’s erratic power assist, you hear loud whining coming from the pump (which may be difficult to hear over the loud whining coming from the backseat), you have to top-off the fluid frequently, or you hear squealing belts. Remember to never hold the steering wheel to the far right or left for more than a few seconds at a time. That will wear out your power steering pump real fast.

Other steering components can be bent or damaged from wear or hard knocks. Ball-joint, idler-arm, steering-gear, steering-knuckle and tie rod to name a few. Warning signs here are steering play, wandering, uneven tire wear, and off-center steering wheel. An annual alignment check at Exclusive Motors will reveal bent or damaged steering components.

Most SUV’s, pick-ups and rear-wheel-drive cars need regular front-wheel-bearing service.

The bearings should be cleaned and inspected. If they are excessively worn, they need to be replaced. The bearings are then repacked in clean grease. It’s also recommend the wheel-seal be replaced when the bearings are serviced. Like everything else, check your owners’ manual maintenance schedule. It’s usually required around every two years or 40,000 miles/64,000 km. If you drive through water in the Yorba Linda area, the bearings will need service more often.

Exclusive Motors
1961 E Miraloma Ave # A
Placentia, California 92870
949-481-5734

Severe Service Requirements

A lot of our viewers have asked whether or not they should use their severe service maintenance schedule, which is listed in their car owners’ manual. It can be confusing. Let’s clear the air on this subject. Cricket Killingsworth is from QMI/Heartland, a manufacturer of automotive products and fluids. She’s been in the automotive business for 20 years and is a speaker, a trainer, and a writer. Cricket says there’s so much confusion on this topic because, “Most owners’ manuals actually have two maintenance schedules. Sometimes these are called ‘regular service’ and ‘severe service’. Sometimes they’re simply called Schedule 1 and Schedule 2. A severe service schedule recommends that things like an oil change, air filter replacement, and transmission service be done more often: either in fewer miles or in less time.

Manufacturers create these specific schedules for each vehicle they make. So there isn’t one generic schedule that applies to all cars. In addition to your owners’ manual, Placentia automotive repair centers subscribe to information services that provide the maintenance schedules for every vehicle – so they can help you know when to take care of needed services. Below is a typical definition for severe service.

  • Most trips are less than four miles
  • Most trips are less than ten miles and outside temperatures are below freezing
  • You drive in very hot weather
  • The engine is at low speed most of the time (not on the highway)
  • Stop and go driving
  • You operate your vehicle in dusty or muddy conditions
  • You tow a trailer, regularly carry heavy loads or carry a car-top carrier

It’s common sense: Just a few minutes at freeway speeds allows the moisture in the oil to evaporate. Very short trips, or trips of less than ten miles when it’s very cold, don’t allow the engine to heat up enough to get rid of the water. And water in the oil leads to damaging sludge. Also, towing and heavy loads raise operating temperatures and cause fluids to breakdown more quickly. Dusty and muddy driving means that more dirt will get past the air filter to contaminate the fuel system and engine oil.

The bottom line is that you need to decide for yourself if the regular or severe service schedule is right for you, based on your driving. Look at your owners’ manual, or talk with your Exclusive Motors service advisor who can help you know which schedule to follow. Exclusive Motors is located at 1961 E Miraloma Ave # A, Placentia California.,

Here is what a fleet manager said recently: “Since city miles are generally tougher on vehicles than highway miles, we use the manufacturer’s severe service schedule as the basis for our preventative maintenance program. We massage those schedules over time, increasing or decreasing the service intervals so that they make the most sense. There is a little bit of art to go along with the science.

Make an honest evaluation of your driving habits. Unless you do mostly California highway driving in moderate weather, you’ll likely have a fairly good amount of severe service mixed in. Some people just want to play it safe and follow the severe service recommendations, rather than analyzing how they drive each month.

Vehicle Warranties

If you own a California vehicle with a warranty, beware! Many dealers and manufacturers suggest that you need to get your maintenance services at a dealership in order to keep your warranty. That simply isn’t true! You can have your vehicle serviced at your trusted, local service center without affecting your warranty. A federal law, called the Magnuson-Moss Warranty Act, prohibits a manufacturer from voiding your warranty just because you got parts or services from a non-dealer. In fact, a manufacturer can’t require you to use their brand of oil filters, lubricant, or any other part in order to maintain your warranty protection. This protection is true for aftermarket extended warranties purchased on new or used vehicles. This protection also applies to leased vehicles. There are similar laws in Canada as well.

If a manufacturer can prove that the replacement parts or service lead to a vehicle failure, they can void a portion of the warranty. Of course, Exclusive Motors uses quality parts and fluids that meet or exceed manufacturers’ specifications. (See http://www.exclusivebenzlex.com/contact.html.) A lot of people do not know that service centers subscribe to data services that tell them exactly which parts and fluids meet manufacturers’ specifications. These services are updated constantly so that your Yorba Linda automotive service center always knows what you need for your car. You can be assured that your vehicle will receive high quality replacement parts that’ll keep you safely on the road.

Proper maintenance is so important to safety. It can also prevent costly repairs and save you money over the long haul. Just because you don’t have to go to a dealer to get your maintenance service performed doesn’t mean that you don’t need to have it done at all. In fact, some protections from your warranty require that scheduled maintenance be performed. If you miss having important work done, you may lose some warranty coverage. Refer to your owners’ manual and vehicle warranty for more details. And keep good records of the work you’ve had done.

The protection you receive under the Magnuson-Moss Warranty Act can save you hundreds of dollars each year. The average hourly labor rate for service is nearly twenty percent lower at independent service centers such as Exclusive Motors. We are conveniently located at 1961 E Miraloma Ave # A in Placentia. So why go anywhere else?

Air Conditioning Service In Placentia

Hey Placentia, California Do you hear loud noises under the hood when you turn on your air conditioner? Do you only get cool air sporadically? If so, it is time to get your air conditioner checked. It’s real easy to take your car’s air conditioner for granted. Just push the right buttons and out comes cool, dry, clean air. But your air conditioning system needs attention from time to time to help it keep its cool.

When most people in Placentia hear the words “air conditioning problems”, it sends a shiver up their spine. That is because the air conditioning system is fairly complex. It has a lot of parts and when it’s broken, it’s expensive to repair.

What things can we do to prevent air conditioning breakdowns?

A common cause of air conditioning failure is leaks. Water and air can leak into the system. The system doesn’t work as well with air in it. And water can cause rust that leads to damage of the A/C components. Also, refrigerant, the stuff that makes the air cold, can leak out, reducing the efficiency of the system, making it work harder to cool the air. Periodically evacuating the air conditioning system and recharging it keeps the proper amount of clean refrigerant in the system so it cools better and lasts longer.

You should also run the air conditioner regularly, even in a frosty Placentia winter, so that it lubricates itself and keeps the seals from drying out, which leads to leaks. Your owner’s manual will have recommendations for how often to service your air conditioner. Of course, if it’s not working right, now is the time to get it checked. Exclusive Motors can inspect and test your air conditioning and offer evacuation and recharge services. This goes a long way to avoiding having to bring your air conditioner in for major repairs.

New environmental laws have stopped the manufacture of Freon, a refrigerant that was common in cars made before 1993. There is a very limited supply of Freon so the price is very steep. It may not be worth its weight in gold, but it probably is worth its weight in silver. If you have an older vehicle that uses Freon, you may want to consider having it retrofitted to use the new R134-A refrigerant. It will pay for itself in the long run. So, if your AC is just a lot of hot air, bring it in to Exclusive Motors for an inspection.

Exclusive Motors
1961 E Miraloma Ave # A
Placentia, California 92870
949-481-5734

What To Do After You Buy a Used Vehicle in Placentia

So you’ve bought a used car in the Placentia area. How do you know what you’re getting? It is hard to know what you’re getting because people in the Placentia area sell cars for different reasons. Think about why you’ve sold cars. Did you just want something new or were there problems that you wanted to run away from. Maybe it was a little of both.

Used cars with 25,000 to 35,000 miles on them are often lease returns, corporate program cars or vehicles that have done duty in rental fleets. We feel pretty confident because they’re newer and may still be under warranty. But how well have they been maintained?

If you plan on owning a car for a long time, you’ll keep up on the maintenance so that you can avoid expensive repairs down the road. But, if you know you’re only going to have the car for two or three years, you may not be so committed to maintenance. It would be easy to think that skipping an oil change here and there wouldn’t ruin a brand new engine. Then it’ll be someone else’s problem when it comes time to pay for the damage.

It would be very tempting to skip the 30,000 mile service if you knew you’d be turning in your leased vehicle in a couple of months.

If the vehicle didn’t come with maintenance records, you need to assume the worst. Most likely the coolant system and transmission have never been serviced. The cabin air filter has probably not been changed and a fuel system cleaning may be in order.

You’ll want Exclusive Motors to check the air conditioning, battery, engine air filter, serpentine belt and hoses. An inspection at Exclusive Motors is well worth the cost.

And if your “new” used vehicle has more miles on it, an inspection is even more important. Check your owner’s manual or talk with your service advisor at Exclusive Motors (call 949-481-5734) about what should have been done. Please don’t forget the timing belt; that can be very expensive if it fails.

Exclusive Motors will help you with a plan to take care of critical services and get the rest caught up. If your budget won’t allow you to take care of everything right away, we can help you prioritize your needs and get it taken care of over the next several months. And remember to keep your maintenance records. They’ll help you get top dollar when it’s time for you to sell.

Exclusive Motors
1961 E Miraloma Ave # A
Placentia, California 92870
949-481-5734

PCV Valve Replacement

The energy from exploding fuel is what powers your engine. But some of the vapors from the explosions escape into the lower part of the engine, called the crankcase. The crankcase is where your engine oil hangs out. These gases are about 70% unburned fuel. If the gases were allowed to stay in the crankcase, they would quickly contaminate the oil and turn it to sludge. Sludge is one of the biggest enemies of your engine, clogging it up, eventually leading to expensive failures. Also, the pressure build up would cause seals and gaskets to blow out. Therefore, these gases need to be vented out.

Gasoline engines used to simply have a hose that let the poisonous fumes vent out into the air. In 1963, the federal government required gas engines to have a special one-way valve installed to help reduce dangerous emissions. Diesel engines are not required to have these valves.

The positive crankcase ventilation, or PCV, valve routes crankcase gases through a hose and back into the air intake system where they are re-burned in the engine. Fresh, clean air is brought into the crankcase through a breather tube. It’s really a pretty simple system, but does an important job. The re-circulating air removes moisture and combustion waste from the crankcase, preventing sludge. This extends not only the life of your oil, but the engine as well. The PCV relieves pressure in the crankcase, preventing oil leaks.

Eventually, the PCV valve can get gummed up. Then it can not move enough air through the engine to keep it working efficiently. If the PCV valve is sticking enough, you could have oil leaks, excess oil consumption and a fouled intake system. If you experience hesitation or surging or an oil leak, it may be a sign of PCV value problems. Your owners’ manual may give a recommendation for when the PCV valve should be replaced – usually between 20,000 mi/32,000 km and 50,000 mi/80,000 km. Unfortunately, some manufacturers don’t list a recommendation in the manual, so it can be easy to overlook.

Many PCV system problems can be diagnosed with a visual inspection. Fortunately, PCV valve replacement is both quick and inexpensive. Proper oil changes will greatly extend the life of the PCV valve. Skipping a few recommended oil changes can allow varnish and gum to build up in the valve, reducing its efficiency. So now when your Placentia service technician tells you its time to replace your PCV valve, you will know what he’s talking about. If you have had your car for a while and this is the first you’ve ever heard of a PCV value, ask your tech to check yours out or call Exclusive Motors at 949-481-5734.

Cabin Air Filter From Exclusive Motors

What is a cabin air filter?

Is it:

  1. A filter for a house in the middle of the woods?
  2. A fresh, piney scent?
  3. A filter for the passenger compartment of your car?

Clever you, it’s 3.

A cabin air filter cleans the outside air before it comes into the passenger compartment. It filters out dust, pollen, spores, bacteria, pollutants, sparrows, exhaust gas and odors.

These high tech filters can block particles larger than 3 microns. By contrast, a grain of sand is about 200 microns.

Now not all vehicles have cabin filters. They are fairly new on the scene. About forty percent of new vehicles come with cabin air filters, but the number is growing every year.

Cabin air filters can make for a very nice driving environment. Your car can be a haven during allergy season with very little dust and pollen getting into the cabin. However, the filter eventually gets clogged. When this happens, your heating and air conditioning flow can become restricted. The filter can even get kind of smelly.

Exclusive Motors
1961 E Miraloma Ave # A
Placentia, California 92870
949-481-5734

Check your owner’s manual for recommended replacement intervals. Often, the owner’s manual forgets about the cabin air filter, so ask your service technician for a recommendation. It’s usually every year or 12,000 miles/ 19,000 kilometers. Change it sooner if you drive in dusty conditions or if you start to notice an odor from your ventilation system.

So keep your cabin air filter clean. It may not help with your brother-in-law in the backseat, but it will make your driving experience more enjoyable.

Differential Service

Here at AutoNetTV, we have viewers, like you, from all across the country who write to us with questions or feedback. One common question we’re asked is: What is a differential and what does it do? You may have been told your differential needs service, or seen it as an option up on the service menu. Differential service covers a lot of things, so let’s first talk about what a differential does.

As you drive through a turn, your outside wheels and inside wheels turn at different speeds. Kind of like the cars going around a race track – the ones driving in the outside lanes have a greater distance to travel than the cars in the inside lanes. The differential is what allows the outside and inside drive wheels to rotate at slightly different speeds so that the tires don’t hop or skip while taking corners, or lose traction in dirt or snow. Differentials have gears in them that transfer the power from the drive train to your wheels – which is why they’re often referred to as gear boxes. The gears need to be very strong to do this work, and they need to be properly protected so that they’ll last.

All vehicles have some form of differential. If you have a front-wheel drive car, your differential is often called a transaxle and is located in the front. If you have rear-wheel drive, the differential is in the back of the car. If you have a four-wheel drive vehicle, you will have a differential in the front and the back – and in the middle as well. The center differential adjusts for differences in speed between the front and rear wheels.

Differential fluid lubricates and cools the gears. Over time, the fluid can get dirty from bits of the gears grinding off. The additives that keep the fluid clean and protect the differential break down over time. So your vehicle manufacturer has scheduled intervals for you to have your differential fluid changed.

Differentials are hard working mechanisms, and, along with the gears in a manual transmission, need to be serviced regularly with high-quality, replacement fluid. Your Yorba Linda automotive service advisor can give you more information as to when your next differential service is recommended. You can also ask if they have a record of when the service was last completed.

As with most service intervals, if you are driving under more severe conditions, you will want to service your differential more frequently. “Severe service” conditions are defined in most owners’ manuals, and include: frequent starts and stops, short trips, cold weather, hot weather and towing. All these conditions add to the stress of the vehicle and its parts. Also, off-roading in California can be especially hard on differentials, especially if you cross streams. Proper service will extend the life of your gears and keep them running more smoothly. If you have never had your differential checked, visit http://www.exclusivebenzlex.com/contact.html for more information.

Proper Fluids for Your Vehicle

We would like to give you an update on some of the things happening in automotive fluids. You know, cars are becoming more sophisticated everyday – and fluids such as, oil, coolant and transmission fluid are becoming more specialized at about the same pace.

The do-it-yourselfer has to be pretty careful so that they do not actually harm their vehicle with the wrong type of fluid. That is why so many California car owners rely on the advice of their service consultant to not only get the correct family of fluids, but to suggest the formulation that is best for their car and the way they drive.

Let’s start with engine oil. If you have been paying attention, you will have noticed a number of new oil weights on the scene in the last several years. Modern engines are built to much tighter tolerances and have very complicated valve trains. The oil must be thin enough to lubricate complicated parts when the engine is cold. The weight of an oil is expressed in terms like 20-W-50 or 5-W-30. Manufacturers recommend the weight of oil for each vehicle they make. The recommendation is based on engine design. Your Placentia service center will know what weight your manufacturer recommends – and it’s important to follow those recommendations. A service adviser at Exclusive Motors can also offer suggestions for special formulations and can explain conventional and synthetic oils.

Antifreeze, or engine coolant, is another area that has become more complicated. For a long time, manufacturers only called for a couple of different types of coolant. Now there are several different formulations that are needed because of the different materials that manufacturers are using to build the cooling system. Using the wrong type of coolant can actually void your warranty, so you want to get that right.

Transmission fluid is beginning to be specialized as well. New transmission designs have particular requirements that mandate the use of specific formulations. Recently, new, somewhat confusing, standards for brake fluid have also been released.

Not too long ago, there was a good chance that all of the vehicles at your house would use many of the same fluids. However, as automotive technology advances, the array of basic automotive fluids you need will grow. And, some of the formulations will cost a little more. Fortunately, your Yorba Linda service center will continue to update their training to keep pace with technology so that you’ll get the right fluids your car needs. It’s all part of the commitment your service center makes to your driving peace of mind.