Archive for May 28, 2013

Placentia Drivers Severe Service Maintenance Schedules

Since driving requirements and lifestyles differ among Placentia motorists, Mercedes – Lexus manufacturers publish two auto maintenance schedules: the regular schedule and the severe service schedule. Which schedule should you follow?
Here are some questions to ask yourself:

Are most of your trips less than four miles?
Are most of your trips less than 10 miles in below-zero California temps?
Are most of your trips off-highway?
Do you drive often in dusty areas?
Do you regularly tow a trailer or carry heavy loads around Placentia?
Do you drive in very hot or very cold California weather?

Think about your typical week. Do you live by your nearest Placentia freeway on-ramp and enjoy a non-stop commute to Yorba Linda or Anaheim Hills? Or, do you drive the neighborhood car pool in stop-and-go traffic on surface streets?

Let’s suppose your owner’s manual says the severe service oil change recommendation is 3,000 miles and the standard recommendation is 5,000 miles. You know that you need to change the oil somewhere between 3,000 and 5,000 miles. Analyze your driving patterns and Placentia weather and road conditions to determine which end of the spectrum you’re closer to.

Why should Placentia motorists care about this? Normal condensation causes moisture accumulation in the engine oil. Short trips around Placentia or winter driving means that the engine doesn’t heat up enough for the moisture to evaporate. The water in the oil turns to oil sludge that clogs up your engine and doesn’t let the oil protect it adequately. That’s why California motorists need to change their oil more often – to clean the sludge out before it causes problems.

Carrying heavy loads (with or without a trailer) in sunny California summer weather causes your engine and transmission to run at higher temperatures and with more stress. The fluids will break down more quickly. Additives that clean and prevent corrosion will be depleted sooner. Air pollution and dust cause fluids to get dirty faster. Ditto for filters. All of these things can lead to premature wear and eventual repairs, not to mention your fuel efficiency. If you want some expert advice, talk with your Friendly Exclusive Motors advisor. We can help you restore your Mercedes – Lexus to good working order and help you know the best schedule to follow.

To learn more, watch our informative AutoNetTV auto video tips at the top of this post.

Exclusive Motors
(714) 795-3065
1961 E Miraloma Ave # A
Placentia, California 92870

Keys to a Long Lasting Vehicle

We’re living in a disposable society. Everything from elaborate packaging to our clothing. Even cell phones are disposable. When replacement is cheaper than repair, the term “built to last” goes by the wayside. An exception is our vehicles. They’re still a very big investment and we want to make them last as long as possible – and we want to make keeping them as cheap as possible. When talking cars, it’s all about preventive maintenance. There is an old saying that says, “a stitch in time saves nine” and that is really true when it comes to taking care of your car. A great example is coolant service.

Your coolant not only protects your engine from overheating and freezing – it must also protect cooling system components from corrosion. Over time, coolant becomes corrosive and actually starts to damage your radiator and other parts. That’s why you need to have your cooling system serviced on a regular schedule.

The same is true for your power steering system, brake fluid, air conditioning system, differential and transmission. And of course, don’t forget those oil changes right on schedule. Skipping even one change can start the build up of harmful oil sludge.

Our engines are full of gaskets and seals. Fresh fluids condition those gaskets and seals to keep them from drying out and leaking. Automotive fluids contain additives that help clean and lubricate the various systems they protect. Over time, the additives are used up and the fluid just does not provide the protection it did when it was fresh. And don’t forget the mechanical systems. Changing brake pads before they are worn to the point that they cause damage to rotors is a great way to keep your operating costs down.

Replacing serpentine belts and timing belts on schedule is much cheaper than repairing the damage that can be caused by failure. Also, air filters, fuel filters, PCV valves and batteries are all important. Regular wheel alignments, tire rotation and balancing will make your tires last longer. And don’t forget to replace your shocks and struts when they wear out. Your fuel system needs regular cleaning to keep running well, prevent mechanical damage and reduce fuel consumption.

Now this is a lot to remember – too much really. But it is your Placentia automotive technician’s job to keep on top of this stuff. At Exclusive Motors we can tell you what your manufacturer recommends and help you with a plan to take care of it. We can advise you about which maintenance schedule you should use – the regular schedule or the severe service schedule – depending on the kind of driving you do. We also know the right fluids for your vehicle and may even suggest higher mileage formulations for your older vehicle.

Bottom line – take care of this stuff on schedule and you will reduce operating costs, prevent costly damage and maintain your warranty coverage.

Of course, you want your car to look as good as it runs. Regular washing will prevent rust and protect your finish. Take advantage of cleaners, waxes and protectants for your interior and tires. Your vehicle will look great and you’ll be proud to drive it longer.

Most of us can’t afford to throw away our car when it breaks down. By budgeting for regular preventive maintenance, we can prevent many inconvenient – and expensive – problems down the road, and can keep driving “old faithful” for years to come.

Get Where You’re Going With Power Steering Service In Placentia

Today we’re going to talk about power steering service in Placentia. If you took an informal poll around Placentia you’d probably find that most have never heard of power steering service. That’s not surprising. Even though power steering is standard on every vehicle, most people in Placentia aren’t aware that it needs periodic service.

If you’re younger than a certain age, you’ve probably never driven a car or truck without power steering. To get an idea of the difference; if you’ve ever cut a board with a hand saw, you know it’s a lot of work. Using a power saw is easy-peasy by comparison.

Without power steering, your arms have to do all the work to steer the wheels, and that’s hard, especially around downtown Placentia. That’s why old cars had such big steering wheels; to get enough leverage to steer.

Steering Most vehicles in Placentia have a hydraulic power steering system. The serpentine belt from the engine powers a pump. The pump pressurizes the power steering fluid. This actuates a hydraulic cylinder that provides power to help steer.

Some vehicles in Placentia use an electric pump to pressurize the fluid rather than a belt driven pump. We’re also seeing vehicles with electric motors providing the power assist, not using power steering fluid at all. We’ll see a lot more electric systems as more hybrids and electric vehicles hit the market.

At least for now, the vast majority of power steering systems use power steering fluid that needs to be serviced. The fluid needs to be changed for a couple of reasons. For one, it attracts moisture. Water has different hydraulic qualities than power steering fluid, and that makes a difference in steering performance. Water is also corrosive and can damage power steering components. The fluid also just gets dirty and needs to be changed. Removing the old fluid and flushing out the system gets rid of dirt and deposits. The clean, fresh fluid lubricates and provides better corrosion protection.

So ask your Placentia service advisor at Exclusive Motors or check your owner’s manual to see when power steering service is recommended. It’ll extend the life of your power steering components.

Service Center Standard and Procedures

All pilots have checklists for every aspect of flying. They always use their checklists even if they only have two steps on them. They do this simply because a checklist is a great way to not forget important steps. It is also how you can assure a predictable outcome.

That is why Anaheim Hills and Anaheim automotive service centers have procedural standards for each service they perform. Technicians are trained step by step. And they perform the procedures step by step, the same way each time. By training to procedural standards, centers can assure a quality outcome. The job is done right every time and you are happy with how your car performs.

Each company trains its technicians to standards. The industry as a whole is very committed to standards of excellence and encourages individual service center operators to apply them to every vehicle they service.

An example is how service technicians grade problems and communicate their recommendations. If a technician tells you that a repair or replacement is required it must meet the following criteria:

  1. The part no longer performs its intended purpose
  2. The part does not meet a design specification
  3. The part is missing

The technician may suggest repair or replacement if:

  1. The part is close to the end of its useful life – just above discard specifications or likely to fail soon
  2. To address a customer need or request – like for better ride or increased performance
  3. To comply with maintenance recommended by the vehicle’s manufacturer
  4. Based on the technician’s informed experience

Here are some examples:

An exhaust pipe has rusted through and is leaking. Replacement is required because the part has failed. If the pipe were rusted, corroded or weak, but not leaking, the technician may suggest it be replaced because it is near the end of its useful life and replacing it now may be more convenient for the customer.

Suppose a customer wants to improve his car’s handling, but his shocks haven’t failed. The technician may suggest replacement of the shocks to satisfy the customer’s wishes.

Under these guidelines the service center must refuse partial service of a required repair if the repair creates or continues an unsafe condition. Let’s say a customer has a cracked brake rotor. This is a dangerous condition that must be repaired. If the customer does not want to replace the rotor, but instead just wants new brake pads installed, the shop must ethically refuse the partial repair. That can be an upsetting conversation, but understanding that service centers operate under service standards and procedures is comforting. You want your service to be done right and to have confidence in your technician’s recommendations.

The automotive service industry and Exclusive Motors want the best for you and for you to keep coming back. AutoNetTV is committed to providing automotive maintenance information to help you be confident in your service decisions.

Placentia Road Trip Preparation

People from Placentia California love their cars. And nothing goes with cars better than a California road trip. Freedom from daily schedules, new sights and the open road – it’s great! But there’s nothing like car trouble to bring the fun to a grinding halt.

Now you can’t always avoid problems, but you can take steps to reduce the probability of getting sidelined on your trip.

Heading out on a California road trip? Stop by Exclusive Motors before you head out to make sure everything is in good repair.
1961 E Miraloma Ave # A, Placentia, California 92870
Call us at (714) 795-3065

Let’s look at some of the auto maintenance related problems you might encounter on a road trip and what you might do to avoid them.

It all starts with a thorough trip inspection by your Placentia California service professionals at Exclusive Motors. Let’s talk about some of the items on the trip inspection checklist.

The most common vehicle component to fail is the tires. Of course, you can’t always avoid a road hazard that leads to a flat, but you may be able to head off some maintenance-connected tire problems.

A good tire inspection will start with looking over the condition of the tire itself. Are there signs of uneven tire wear? Are the tires properly inflated? Is the tread worn to the point that the tire should be replaced? The answers to these questions may lead to a recommendation to balance or rotate your tires. It may also be time to have an alignment service.

Your brakes should be inspected for function as well as to determine how much life is left in your brake pads. You’ll also want to know if it’s time to service your brake fluid. Over time water and contaminants make their way into your brake fluid and the system needs to be flushed, cleaned and filled with fresh fluid.

While looking under your car, your Placentia auto technician should also inspect your suspension system for worn or damaged parts. If you need new shocks or struts, you’ll really notice the difference on your trip once you have them replaced.

Now the second most common vehicle failure is the cooling system. It may be time for a coolant exchange or flush. These services remove old fluid that has become corrosive and replaces it with fresh, clean fluid that restores the effectiveness of your cooling system.

The cooling system inspection will reveal leaks and weakened hoses. Replacing worn parts, like the radiator cap or water pump may be indicated. Even though cooling system failure is fairly common, it’s easy and relatively inexpensive to prevent with proper maintenance.

Another thing people often overlook their transmission service. This is very important before a road trip because transmission problems tend to take some time and money to get fixed. Not the way you want to spend your vacation.

Your technician will inspect your belts to see if they should be replaced. A failed belt is at best an inconvenience. He’ll also give your exhaust system the once over to make sure there aren’t any dangerous leaks that could harm you and your passengers.

Of course, there are the usual things as well. An oil change, engine air filter, fuel system cleaning, a tune up. If you need any of these things, get them done today at Exclusive Motors – the improved fuel economy will be appreciated on your road trip.

If your heater or air conditioning isn’t working as well as you’d like, let your Placentia California service consultant know at Exclusive Motors.

Some important items that are often overlooked are power steering service, differential service and timing belt replacement. If these things don’t ring a bell, have your service consultant check to see if they’re due.

Now while you’re out seeing the sights, you’ll want to make sure you can see the sights. Replace your windshield wipers if they aren’t working well. And don’t forget your headlamps. They gradually lose their brightness and you don’t even realize it. Many people replace their lamps once or twice a year.

All the items mentioned are part of any good vehicle maintenance plan. These are things that you want to take care of anyway, but they all come into focus as you plan for your trip. They’ll always save you money in the long run and may prevent inconvenient delays on your trip. After all, you wouldn’t want to miss the world’s largest ball of string, would you?